Download Police Act – 2012 No.16 Police Act
Police Act complaints
The Ombudsman investigates complaints about the Cook Islands Police. If you have a complaint against Police, you can contact us on (682) 20605
You will need to make a complaint to the Police in the first instance, and if your complaint has not been investigated, or it has, but you are not satisfied with the way in which it was done, you can come to us.
Police Act complaints
The Ombudsman investigates complaints about the Cook Islands Police. If you have a complaint against Police, you can contact us on (682) 20605
You will need to make a complaint to the Police in the first instance, and if your complaint has not been investigated, or it has, but you are not satisfied with the way in which it was done, you can come to us.
What can you complain about?
- Police misconduct
- Police not doing their duty or not doing it properly
- Police practices, policies and procedures.
This can include but is not limited to:
- unreasonable force
- dishonesty
- perjury – making false statements under oath
- threats or harassment
- unlawful arrest
- failure to respond to or investigate an offence or to prosecute someone
- failure to return property seized by Police during an investigation when it is no longer part of a Police exhibit
- Unprofessional behaviour.
The Ombudsman does not:
- We don’t provide legal advice.
- We can’t award compensation.
- We’re not an emergency response service.
- We can’t act as a spokesperson on your behalf.
- We don’t process requests for Police documents.
Tips on making a complaint
Be clear and concise. Give us as much detail as possible so we can properly consider your complaint.
Include:
- your name and full contact details
- relevant dates, times and places
- details of any Police staff involved with your complaint, including names, badge numbers or other details such as rank and/or a description
- detailed information about the incident or decision you want to complain about
- any other relevant evidence.
Please note, we will not respond to abusive or threatening language directed at our staff in either verbal or written communications
- Police misconduct
- Police not doing their duty or not doing it properly
- Police practices, policies and procedures.
This can include but is not limited to:
- unreasonable force
- dishonesty
- perjury – making false statements under oath
- threats or harassment
- unlawful arrest
- failure to respond to or investigate an offence or to prosecute someone
- failure to return property seized by Police during an investigation when it is no longer part of a Police exhibit
- Unprofessional behaviour.
The Ombudsman does not:
- We don’t provide legal advice.
- We can’t award compensation.
- We’re not an emergency response service.
- We can’t act as a spokesperson on your behalf.
- We don’t process requests for Police documents.
Tips on making a complaint
Be clear and concise. Give us as much detail as possible so we can properly consider your complaint.
Include:
- your name and full contact details
- relevant dates, times and places
- details of any Police staff involved with your complaint, including names, badge numbers or other details such as rank and/or a description
- detailed information about the incident or decision you want to complain about
- any other relevant evidence.
Please note, we will not respond to abusive or threatening language directed at our staff in either verbal or written communications